1. Who We Are
Clarksville Guns & Archery ("we," "us," or "our") is a licensed firearms retailer located at 1690 Golf Club Ln, Clarksville, TN 37043. We operate a retail store, an indoor range, training classes, and this website where you can browse and purchase firearms, ammunition, optics, accessories, and archery equipment. This policy applies to information we collect through our website and in the course of doing business with you.
2. Information We Collect
Information you give us
- Contact and identity details: your name, email address, phone number, and billing and shipping addresses.
- Account information: the email and password you use to create and access a customer account, and your saved preferences and order history.
- Order details: the items you purchase, and — for firearm orders — the licensed dealer (FFL) you choose to receive your transfer.
- Communications: messages you send us through our contact form, by email, by phone, or in person, and your responses to our messages.
- Range, class, and service information: registration and waiver details when you book the range, sign up for a class, or use gunsmithing and other services.
Payment information
Online payments are processed by our third-party payment processor. Your full card number is entered directly with the processor and is not stored on our servers. We receive only limited details needed to manage your order, such as the card type, the last four digits, and the authorization result.
Information collected automatically
When you use our website we may collect technical information such as your IP address, browser type, device information, and pages viewed. Your shopping cart is stored in your browser's local storage so it is available when you return. We use a limited set of cookies and similar technologies to keep the site working and to understand how it is used.
3. How We Use Your Information
- To process and fulfill your orders, arrange firearm transfers to your chosen FFL, and keep you updated on order and pickup status.
- To verify payment and protect against fraud, including address verification (AVS) with your bank.
- To create and manage your account and respond to your questions and requests.
- To comply with federal, state, and local firearms laws and our recordkeeping obligations as an FFL.
- To operate, maintain, and improve our website and services.
- To send you marketing or service messages (such as order updates, sale announcements, class reminders, or review requests) where you have asked to receive them or where permitted by law. You can opt out of marketing at any time.
4. Firearms Compliance Records
As a licensed dealer, we are required by law to collect and retain certain information in connection with firearm transfers, including identification and the information on ATF Form 4473. We complete that documentation in person at the time of transfer. These records are maintained as required by federal and state law and are made available only to authorized regulators or law enforcement as the law requires. We do not sell or use these compliance records for marketing.
5. How We Share Information
We do not sell your personal information. We share it only as needed to run our business and follow the law:
- Service providers who work on our behalf, such as our payment processor, shipping carriers, website host, and email or text-messaging providers. They may use your information only to provide services to us.
- The receiving FFL dealer you select for a firearm transfer, so the transfer can be arranged and completed.
- Distributors or suppliers when an item is drop-shipped or special-ordered to fulfill your order.
- Regulators and law enforcement when required by law, legal process, or to protect the rights, safety, and property of our customers, the public, or our business.
- In a business transfer, such as a merger, acquisition, or sale of assets, consistent with this policy.
6. Cookies and Tracking
We use cookies and local storage to remember your cart, keep you signed in, and understand site usage. Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect parts of the site, such as the shopping cart and account features.
7. Email and Text Messaging
If you sign up for emails or text messages, you are agreeing to receive them at the address or number you provide. You can unsubscribe from emails using the link in any message, and you can stop text messages by replying STOP. Message and data rates may apply to texts. Opting out of marketing does not stop transactional messages about an order or service you have requested.
8. How We Protect Information
We use reasonable administrative, technical, and physical safeguards to protect your information. Data sent between your browser and our site is encrypted in transit using HTTPS/TLS, and card payments are handled by a PCI-compliant payment processor. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. How Long We Keep Information
We keep your information for as long as your account is active or as needed to provide our services, and afterward as needed to comply with our legal obligations, resolve disputes, and enforce our agreements. Certain firearms transaction records must be retained for periods set by federal and state law.
10. Your Choices and Rights
You can review and update your account information by signing in, or by contacting us. You can opt out of marketing emails and texts as described above. Depending on where you live, you may have additional rights regarding your personal information, such as the right to request access to or deletion of certain data. To make a request, contact us using the details below. We will respond consistent with applicable law and our recordkeeping obligations.
11. Children
Our website is intended for adults and is not directed to children under 13, and we do not knowingly collect information from them. Purchases of firearms and ammunition are subject to minimum-age requirements under federal and state law.
12. Links to Other Sites
Our website may link to third-party sites and services we do not control, such as our payment processor or suppressor-purchase kiosk. Their privacy practices are governed by their own policies, and we encourage you to review them.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of our website after a change means you accept the updated policy.
14. Contact Us
Questions about this policy or your information? Reach us at:
Clarksville Guns & Archery
1690 Golf Club Ln, Clarksville, TN 37043
Phone: (931) 802-8912
Email: sales@clarksvillegunsandarchery.com